We currently clean homes in all areas of South West London (postcodes we cover)
We also cover Richmond, Petersham, Ham & Twickenham.
It takes 60 seconds to book online.
Simply fill out our secure booking form and you will receive a confirmation email upon booking.
We offer simple flat-rate pricing based on the number of bedrooms in your home.
You can view all our prices here (http://www.neathq.com/#services)
We accept all major credit cards and debit cards for payment.
If an appointment is cancelled within 24 hours of the services scheduled date, a cancellation fee of £40 will be charged.
If you re-book then half of the cancellation fee will be applied towards your next service.
We generally estimate 1 hour per bedroom, but we do not specify a length of time for cleaning.
We clean until we are finished for a standard home within reason.
(For special cases like hoarders, pet waste, or extremely large homes, we may adjust the price amount for fairness).
We assign the correct size of team needed to match the size of the property.
As each home is different we ask if you would purchase the supplies,
If you’re having regular cleans our cleaner will leave you a not when things are running low or they think an additional type of product is needed to make things shine more.
No, just send us entry instructions on our online booking form or call us on (0)207 294 7536 we can then make that arrangement for you!
If you are not satisfied with your cleaning simply notify us within 24 hours and we will send a team back out to re-clean your home for free!
When you sign up for a recurring cleaning service we’ll be there like clockwork on the date and time you choose.
We will send an email the day before each of your cleanings as a reminder of your appointment.
For our monthly and fortnightly customers, we will also send a 4 day reminder prior to each service.
We have made sure that all our cleaners are insured against damage or breakages.
Our policy insures our cleaners upto 2million in costs.
All our cleaners are also covered under our public liability insurance so you can have peace of mind if anything was to happen to them whilst working at your property.
As a service company entering peoples private homes privacy is hugely important to us, all our staff are instructed on our strict privacy and confidentially policy and sign agreements with us before they are employed.
This is the normal way we recruit our cleaners :
We would love to hear from you, please send your details to email@example.com and we’ll contact you with more details.